Communication review

A London healthcare provider wanted to know how well their members, staff and stakeholders understood their vision and embraced their work.

What we did

01.

Objective:

identify ways our client could improve their communication to have greater impact on its members, stakeholders and the public.

02.

Research:

desktop research, interviews and discussions with key staff and stakeholders.

03.

Improvement plan:

recommendations that will enhance brand and communication activity over the next two years.

04.

Final report:

background, scope, methodology, insights, improvements, steps to follow, appendix of research questionnaires

05.

Presentations:

report and findings to virtual steering group; in-person to board members

This was an internal process with a report produced for our clients eyes only.

For information about this project and others like it, please get in touch